Beamex receives Frost & Sullivan’s award for customer service leadership in the calibration industrial management software market.

Frost & Sullivan is one of the world’s most esteemed growth consulting companies with 31 global offices and more than 1500 industry consultants, analysts and economists. Frost & Sullivan Best Practices Awards identify exemplary achievements within various industries and functional disciplines. The company recently presented their award for Customer Service Leadership to Beamex in the European calibration management professional software market.

To choose the recipient of this Award, the analyst team tracked industry participants and monitored their customer service methods on an ongoing basis. The Award recipient was selected based upon extensive research collected from key market participants, secondary and technology sources, and customer interviews. As the Award winning company, Beamex showed tremendous responsiveness to customer needs and has continually focused on customer profitability goals. In addition, Beamex demonstrated flexibility in tailoring its product offerings to suit customer businesses.

This award is considered as a major achievement at Beamex. “We highly appreciate this award and it is a major recognition for our calibrator software and services. The fact that makes this award so valuable, is that it is based on experiences and interviews of industry experts and customers”, explains Raimo Ahola, the Managing Director of Beamex Group.