When entering the production halls of the company Alumco, the visitor is instantly hit by a wall of hot air: With several glass hardening furnaces in operation, the temperature inside the 8,000 square metre area situated in the desert of Dubai is still a few degrees higher than outside. But in a small oasis – a separate, air-conditioned area – stands the insulating glass line of Bystronic glass group.

However, cooperation between Alumco and Bystronic glass group did not start with insulating glass production but with the former's interest in purchasing a line for the production of laminated safety glass. Owing to the high demand for glass in the market, the producer of aluminium windows had decided to become independent from suppliers and start its own glass processing. In 2006, Samer Barakat, Managing Partner of Alumco, and Haitham Al Khatib, head of the glass production of Alumco, purchased the first plant from Bystronic glass – a complete solution for laminated safety glass production. "Bystronic glass could convince us with their presentation, the good advice and the well-known quality, and we therefore decided to purchase a compactlamiline and matching handling equipment from the company", Haitham Al Khatib recalls. At the glasstec in the same year, he used the opportunity to watch some Bystronic glass machines for laminated safety glass production in live operation and to accept "his" new machines at the Technology Center Bystronic Armatec.

Convinced of Bystronic glass machines
A year later, Alumco ordered additional handling devices from Bystronic glass and is still more than satisfied with all investments: "When we planned purchasing a new insulating glass production line and a cutting table, I did not have to think twice about which company would get the contract", Haitham Al Khatib said and added: "Bystronic glass offers high-quality machines combined with excellent service on site." He is convinced of the European quality and the high accuracy of the work: "Good machines also produce good glass and this gives us strength in the competition." In addition, Alumco also attaches great importance to the personal contact with the machine manufacturer and a smoothly organised spare part business. He said that he had had very good experience with the friendly, helpful and very accurately working staff of Bystronic glass.