Individual user account simplifies the ordering process Misumi Europa GmbH
Throughout the redesign process, MISUMI Europa GmbH, Schwalbach focused on ensuring that its online eCatalog service is clear and user-friendly, and that the information is organised more systematically than ever. A key tool in this respect is the individual user account with its My Page function, which helps make life easier for engineers and buyers.
The eCatalog is the technical part of the MISUMI 24/7 eCommerce solution and can be found at www.misumi-europe.com in the Catalogues section. Thanks to its new structure, the system is now even easier to navigate — users can find what they are looking for faster than ever. One notable innovation is the My Page function. The link between the eCatalog and WOS serves as the cornerstone of the individual user account, offering a range of options for placing orders and requesting quotations. Not only can users view the status of their current orders, but they can also call up details of all previous orders and quotations as well as their current shopping cart. Using the My Components and My Product Categories functions, buyers and engineers can save frequently used product categories or part numbers and retrieve them on demand without the need for a time-consuming search. An option to bookmark regularly-used product pages in the eCatalog also streamlines the selection and ordering process, while gadget functions allow users to customize their page according to their requirements. My Page also enables users to manage their own customer and account data.
MISUMI has also simplified the design of the homepage in the customer area, breaking it down into four sections:
• Technical Tutorials — new weekly practical information for free, time-saving training
• Events — information about the latest trade fairs, exhibitions and seminars
• Product announcements — details on highlights from the MISUMI range
• News — up-to-date press information from MISUMI
To make it possible to access the Web Ordering System (WOS) directly, links are provided for accessing the four most important functions—Quote, Order, Cart and My Page—in the meta navigation bar. Alternatively, the navigation bar now includes two new menus that will enable users to access their individual account: in Customer area, users can register, log in and find out about MISUMI. Under Our Products, users can find all product information, clearly sorted into twelve product categories. When a user moves the mouse over a category, the components that come under this category are displayed.
Furthermore, MISUMI is now offering a 2% discount for online orders made by WOS users.
Caption:
Relaunch with new functionality: MISUMI has given its eCatalog online service an even clearer and more user-friendly layout
Download-Area:
http://www.koehler-partner.de/en/downloads/press-service/misumi/english/
Press Contact
KÖHLER+PARTNER GmbH
Stefan Munko
Am Flidderberg 48 • D -21256 Handeloh • Germany
Phone +49 (0)4188-8921-29 • Fax +49 (0)4188-8013
E-Mail: stm@koehler-partner.de
08 November 2011
