Toyota Tsusho ID Systems GmbH, or TTID for short, is the exclusive seller and distributor of DENSO hand-held terminals and professional scanners in Europe. We talked about their role with Keiji Nakamura, Managing Director at Toyota Tsusho ID Systems.

Question: Mr Nakamura, this is a new name linked to DENSO. Will everything be different now?

Nakamura: No it won’t. But a number of things will definitely get better. Our partners until now will only need to get used to one name.

Question: So in the future, too, DENSO is part of this. So why the new name?

Nakamura: we wanted to communicate our competencies more clearly outside the company. Basically it’s simple: DENSO and Toyota Tsusho are both part of the Toyota Group, each with their own specific tasks. DENSO produces and delivers ultimate quality products. Toyota Tsusho takes care of sales and distribution. As a subsidiary Toyota Tsusho ID Systems GmbH has the exclusive responsibility for the operations in the European market.

Question: So does that mean TTID is DENSO’s sales specialist for mobile data gathering in Europe?

Nakamura: Precisely, yes. And the term sales specialist sums it up in a nutshell. As a stand-alone sales organisation TTID will make further improvements to services and keep safeguarding the future quality of the distribution chain. We have the necessary understanding of ID technology so we’re in a better position to understand what the market needs and feed that back to the manufacturer.